What do satisfaction scores tell you about your care?
With OBERD you can select the survey that provides the data you need to track your Key Performance Indicators. Compare and track satisfaction trends across physicians, groups, and institution. You can even benchmark against other OBERD users and CMS data (CG-CAHPS). Drill down to the individual question level to find out what’s really making the difference for your patients and empower your physicians to provide the highest quality care.
Customizable and automated exports of raw data assessment, verification and integrity filters built in.
Measure patient experience to boost online reviews
Measure patients' likelihood to recommend your practice. Generate more online reviews with reputation management.
Use validated surgical satisfaction instruments such as PASS and standardized patient experience instruments such as CG-CAHPS.